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Daily Archives: 22/03/2016

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Service Level Agreement (SLA) – How to Manage Expectations and Deliver Service Excellence

This month, we are going to look at how may facilities management services keep pace with the ever increasing and change in its customers’ needs and expectation, in delivering what matters them. One of the effective tools to adopt is the use of a Service Level Agreement (SLA). The purpose for establishing a SLA is…

22/03/2016By admin

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