BIM, AI, VR, drones, IoT, Li-Fi, predictive analytics, computerised management systems, etc., seem to cause facilities practitioners to be excited for these advanced technologies for facilities management and many are struggling to understand and pressured to implement them.

Due to change in technologies, FM tends to focus on activities rather than its key mission’s results. In deciding on which technologies to adopt, as means to achieve results, FM should establish Results Planning to help stay focus on what’s most important, in enabling clarity and direction.

Technologies should help to improve FM performance such as productivity, quality and innovation.

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